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Monday, May 24, 2010

What do I do when I can't log into my email account because the password has been changed?

Tried to log into my account and my Yahoo ID is the same but my password has been changed and I didn't change it. How would I retrieve my password? I can't remember the answer to the personal question because it's been two years since the account was set up.

What do I do when I can't log into my email account because the password has been changed?
You can get a new password, a Yahoo! ID reminder, or both. Visit the Sign-in Problems page ( http://edit.yahoo.com/config/eval_forgot... ) and supply some basic verification information, such as your birthday and the ZIP or postal code you provided when you registered.





Make sure to provide the same information you gave during registration or when you last updated your account. Without the correct verification information, you will not be able to obtain a new password.
Reply:you might be stuck. this happened to me. I was never able to retrieve my information. When I tried again a few days later it said my id doesn't exist. I had to recreate a whole new accoiunt. Yahoo never responded to my requests for help
Reply:I dont think there is anything you can do if you dont have the answer to the personal question... sorry


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